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<DIV><FONT face=Arial size=2>It sounds to me like your client is using some
browsers that do not support framesets properly. Fixing that is going to be much
harder than upgrading Flash. Most likely the easiest way to deal with it would
be to upgrade the browser. It doesn't sound as if your client is going to be
happy with that answer.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I think you are going to have to stop using
framesets, and push the version of Flash you are requiring as low as possible.
For the page in question, I don't see anything you could not handle with
Flash4, or even Flash3. All I see is some rotating images, and links with
rollovers, which, frankly, you could create without using Flash at all.
</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regardless of the version you choose, you should
always give users a link to the Flash upgrade, if you determine that they do not
have what they need OR if it is not possible to determine what they have.
SWFObject gives you some relatively easy ways to do this. If you test for the
version of the browser you need, and put a link to the plugin in either the
flashcontent div or in a <noscript> anywhere else on the page, then in
theory users will see the link when they need it. If you are finding that your
flashcontent link is disappearing even when users have too low a version of the
plugin, I can only assume that the browser is not interpreting your javascript
correctly. I don't know how likely that is, but if the browser is so old it
doesn't understand frames, perhaps it also doesn't understand how to check for
plugin versions. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I would ask what version of IE is failing, and then
I would do a bit of research. You might be able to convince your client that
they need to upgrade their browsers, not because of your page design, but
because of unpatched security vulnerabilities in the older browser versions. If
they are using a version of IE which Microsoft no longer supports, then any
vulnerabilities which were discovered after the last support data would be
unpatched. Of course, a computer that is still running IE 3 probably has not had
it's critical updates attended to either, wihch leaves me wondering how it is
still on it's feet at all.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Becky</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=footpath@citcom.net href="mailto:footpath@citcom.net">Stephen M.
Rapp</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=swfobject@lists.deconcept.com
href="mailto:swfobject@lists.deconcept.com">swfobject@lists.deconcept.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, November 19, 2006 11:39
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [SWFObject] Still......</DIV>
<DIV><BR></DIV>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span style="FONT-SIZE: 13px">I got this
following message from a client. This came after a great deal of work by a
gracious Aran. I'm a little under qualified to answer. What should I say? Or
How can this be dealt with? Is the only option upgrade or
redesign?</SPAN></FONT></DIV>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span style="FONT-SIZE: 13px"><BR
class=khtml-block-placeholder></SPAN></FONT></DIV>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span style="FONT-SIZE: 13px">The issue is a swf
menu on the left of <A
href="http://www.pisgahforestinstitute.org">www.pisgahforestinstitute.org</A></SPAN></FONT></DIV>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span style="FONT-SIZE: 13px"><BR
class=khtml-block-placeholder></SPAN></FONT></DIV>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span style="FONT-SIZE: 13px">"We still have the
Flash compatability problem as a common problem with early versions of
Explorer. We want to keep the option visible that directs users to the proper
website to download the necessary flash updates (as you had posted earlier).
The biggest problem with Flash is not the lack of the graphics across the top,
but the fact that the left toolbar doesn’t work; is there a way of getting
around the toolbar problem by using a lesser version of Flash? The site map is
also difficult to use because it opens up a new frame for each click, with no
way of navigating the site except for using the back button; we want this site
map to operate essentially as a web-site without the Flash
version.</SPAN></FONT></DIV>
<P style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span
style="FONT-SIZE: 13px"></SPAN></FONT> </P>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span style="FONT-SIZE: 13px">We noticed all
these problems when we showed the site off to our funding agency over the
weekend. As I mentioned, they loved the website, but we had to move locations
to find a computer that had all the upgrades. What showed up on the
lower-version computer was: no left toolbar, no way to easily be directed to
an upgrade, and no way to navigate using the site map. If some of our college
computers have this problem, we know that teachers using home computers or
school computers will also experience them. We’d like those things fixed
as part of your webmaster contract. We are pleased with the product, but just
want it to function as we need. Thanks for your effort and the work you have
put into the site. We all want to be proud of it."</SPAN></FONT></DIV>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span style="FONT-SIZE: 13px"><BR
class=khtml-block-placeholder></SPAN></FONT></DIV>
<DIV style="MARGIN: 0px"><FONT class=Apple-style-span face=Arial color=#001380
size=4><SPAN class=Apple-style-span
style="FONT-SIZE: 13px">Stephen</SPAN></FONT></DIV>
<P>
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